{"id":3,"date":"2025-11-05T00:17:30","date_gmt":"2025-11-05T00:17:30","guid":{"rendered":"https:\/\/www.105ciudadheroica.com\/?page_id=3"},"modified":"2025-12-17T15:10:48","modified_gmt":"2025-12-17T20:10:48","slug":"politica-de-privacidad-y-uso-de-cookies","status":"publish","type":"page","link":"https:\/\/www.105ciudadheroica.com\/en\/politica-de-privacidad-y-uso-de-cookies\/","title":{"rendered":"Privacy Policy and Cookies use"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72a01f5 e-flex e-con-boxed e-con e-parent\" data-id=\"72a01f5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69c3639 e-con-full e-flex e-con e-child\" data-id=\"69c3639\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b382eb5 elementor-widget elementor-widget-heading\" data-id=\"b382eb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY AND COOKIE USE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ef41cb e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"0ef41cb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afb2f88 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"afb2f88\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"409\" src=\"https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105.png\" class=\"attachment-large size-large wp-image-670\" alt=\"\" srcset=\"https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105.png 868w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-300x153.png 300w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-768x393.png 768w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-600x307.png 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4db2264 e-flex e-con-boxed e-con e-parent\" data-id=\"4db2264\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be51f3d elementor-widget elementor-widget-text-editor\" data-id=\"be51f3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: December 2, 2025<\/strong><\/p><p>This Policy describes how <strong>LA FANT\u00c1STICA ENTERTAINMENT S.A.S.<\/strong>, identified with Tax ID (NIT) 901.770.650-9 <strong>901.770.650-9<\/strong>with registered address at CL 31 #15-356, Barrio Plan Parejo, Turbaco, Bol\u00edvar, Colombia (hereinafter, the \u201cCompany\u201d), collects, uses, stores, and protects the personal data of users who access the website <a href=\"http:\/\/www.105ciudadheroica.com\/en\/\"><strong>105ciudadheroica.com<\/strong><\/a> (hereinafter, the \u201cWebsite\u201d).<\/p><p>The processing of personal data is carried out in accordance with <strong>Law 1581 of 2012<\/strong>, and <strong>Decree 1377 of 2013<\/strong> and other applicable regulations in Colombia.<\/p><p>By using the Website, the user accepts this Privacy Policy and the use of cookies described below.<\/p><ol><li><h2><strong> Personal Data We Collect<\/strong><\/h2><\/li><\/ol><p>The Company may collect the following data:<\/p><p><strong>Data provided directly by the user:<\/strong><\/p><ul><li>First and last name<\/li><li>Email address<\/li><li>Contact phone number<\/li><li>City or country<\/li><li>Information required for reservations or purchases<\/li><li>Messages sent through contact forms<\/li><\/ul><p><strong>Transaction-related data:<\/strong><\/p><ul><li>Purchase history<\/li><li>Payment method used (does not include full financial details)<\/li><li>Delivery information for merchandise<\/li><\/ul><p><strong>Automatically collected data (cookies)<\/strong><\/p><ul><li>IP address<\/li><li>Device type and browser<\/li><li>Pages visited within the Website<\/li><li>Session duration<\/li><li>Browsing preferences<\/li><\/ul><p>The Company <strong>NO<\/strong> collect sensitive personal data through the Website.<\/p><ol start=\"2\"><li><h2><strong> Purposes of Data Processing<\/strong><\/h2><\/li><\/ol><p>The personal data collected will be used to:<\/p><ul><li>Process ticket and merchandise purchases<\/li><li>Manage reservations, requests, and user communications<\/li><li>Send information about performances, promotions, or relevant content<\/li><li>Improve user experience and optimize the Website<\/li><li>Comply with legal and accounting obligations<\/li><li>Conduct internal statistical analysis<\/li><\/ul><p>The user may request deletion of their data at any time, except where legal obligations require its retention.<\/p><ol start=\"3\"><li><h2><strong> Sharing Information with Third Parties<\/strong><\/h2><\/li><\/ol><p>The Company may share information only with:<\/p><p><strong>Authorized service providers<\/strong><\/p><ul><li>Payment gateway <strong>Bold<\/strong><\/li><li>Reservation systems<\/li><li>Email and marketing automation platforms<\/li><li>Courier and delivery companies for merchandise shipments<\/li><\/ul><p>These third parties may use the data solely to perform specific functions required by the Company.<\/p><p><strong>Authorized partners<\/strong><\/p><p>Hotels, agencies, tourism platforms, or companies that submit reservations using promotional codes.<br \/>These partners <strong>do not receive financial data<\/strong>\u2014only the information strictly necessary to manage reservations, when applicable.<\/p><p><strong>Personal data is not sold or commercialized to third parties.<\/strong><\/p><ol start=\"4\"><li><h2><strong> Rights of the Data Subject<\/strong><\/h2><\/li><\/ol><p>In accordance with Law 1581 of 2012, users have the right to:<\/p><ul><li>Know what personal data the Company holds about them<\/li><li>Request updates, corrections, or deletion of their data<\/li><li>Revoke authorization for data processing<\/li><li>File complaints with the Superintendence of Industry and Commerce (SIC)<\/li><\/ul><p>To exercise these rights, users may contact:<\/p><p><a href=\"mailto:info@105ciudadheroica.com\"><strong>info@105ciudadheroica.com<\/strong><\/a><\/p><ol start=\"5\"><li><h2><strong> Information Security<\/strong><\/h2><\/li><\/ol><p>The Company adopts administrative, technical, and physical security measures to protect personal data against:<\/p><ul><li>Unauthorized access<\/li><li>Alteration or loss<\/li><li>Improper use<\/li><li>Unauthorized disclosure<\/li><\/ul><p>Payments are processed through <strong>Bold<\/strong>, which uses tokenization and encryption technologies.\nThe Company <strong>does not store<\/strong> users\u2019 financial data.<\/p><ol start=\"6\"><li><h2><strong> Data Retention<\/strong><\/h2><\/li><\/ol><p>The Company will retain personal data only for the time necessary to:<\/p><ul><li>Fulfill the purposes described in this Policy<\/li><li>Comply with legal and accounting obligations<\/li><li>Manage claims or post-sale support<\/li><\/ul><p>After this period, the data will be deleted or anonymized.<\/p><ol start=\"7\"><li><h2><strong> Use of Cookies<\/strong><\/h2><\/li><\/ol><p>The Website uses cookies to:<\/p><ul><li>Improve user experience<\/li><li>Remember browsing preferences<\/li><li>Analyze site traffic and behavior<\/li><li>Facilitate purchasing processes<\/li><\/ul><p><strong>Types of cookies we use<\/strong><\/p><ul><li><strong>Essential cookies:<\/strong> enable basic Website functionality<\/li><li><strong>Analytical cookies:<\/strong> help understand how users navigate the site (e.g., Google Analytics)<\/li><li><strong>Performance cookies:<\/strong> optimize speed and usability<\/li><li><strong>Marketing cookies (if applicable):<\/strong> personalize promotional content.<\/li><\/ul><p>Users may disable cookies through their browser settings; however, some Website functionalities may be affected.<\/p><ol start=\"8\"><li><h2><strong> Links to External Websites<\/strong><\/h2><\/li><\/ol><p>The Website may contain links to third-party sites.<br \/>The Company is not responsible for the content, privacy practices, or security of such websites.<\/p><ol start=\"9\"><li><h2><strong> Policy Updates<\/strong><\/h2><\/li><\/ol><p>The Company may modify this Policy at any time.<br \/>Updates will be published in this section and will indicate the date of the latest revision.<\/p><p>Continued use of the Website implies acceptance of such changes.<\/p><ol start=\"10\"><li><h2><strong> Contact<\/strong><\/h2><\/li><\/ol><p>To exercise your data protection rights or for questions regarding this Policy, please contact:<\/p><p><a href=\"mailto:info@105ciudadheroica.com\"><strong>info@105ciudadheroica.com<\/strong><\/a><br \/>Cartagena de Indias, Colombia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE PRIVACIDAD Y USO DE COOKIES \u00daltima actualizaci\u00f3n: 2 de diciembre de 2025 La presente Pol\u00edtica describe c\u00f3mo LA FANT\u00c1STICA ENTERTAINMENT S.A.S., identificada con NIT 901.770.650-9, con domicilio en CL 31 #15356, Barrio Plan Parejo, Turbaco, Bol\u00edvar, Colombia (en adelante, \u201cLa Empresa\u201d), recolecta, utiliza, conserva y protege los datos personales de los usuarios que [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1878,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1878"}],"wp:attachment":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}