{"id":1461,"date":"2025-12-03T15:35:40","date_gmt":"2025-12-03T20:35:40","guid":{"rendered":"https:\/\/www.105ciudadheroica.com\/?page_id=1461"},"modified":"2026-01-08T09:05:09","modified_gmt":"2026-01-08T14:05:09","slug":"terminos-y-condiciones-de-uso-del-sitio-web","status":"publish","type":"page","link":"https:\/\/www.105ciudadheroica.com\/en\/terminos-y-condiciones-de-uso-del-sitio-web\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1461\" class=\"elementor elementor-1461\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c45e6f e-flex e-con-boxed e-con e-parent\" data-id=\"5c45e6f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8e8720 e-con-full e-flex e-con e-child\" data-id=\"c8e8720\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8d4f5 elementor-widget elementor-widget-heading\" data-id=\"3a8d4f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fba2841 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"fba2841\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74d3936 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"74d3936\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"409\" src=\"https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105.png\" class=\"attachment-large size-large wp-image-670\" alt=\"\" srcset=\"https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105.png 868w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-300x153.png 300w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-768x393.png 768w, https:\/\/www.105ciudadheroica.com\/wp-content\/uploads\/2025\/11\/105-600x307.png 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e3ba0f e-flex e-con-boxed e-con e-parent\" data-id=\"1e3ba0f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c6b1f elementor-widget elementor-widget-text-editor\" data-id=\"f5c6b1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Terms and conditions<\/strong><\/p><p><strong>Last updated: December 2, 2025<\/strong><\/p><p>This document sets forth the Terms and Conditions governing access to and use of the website <a href=\"http:\/\/www.105ciudadheroica.com\/en\/\"><strong>www.105ciudadheroica.com<\/strong><\/a> (hereinafter, the \u201cWebsite\u201d), operated by <strong>LA FANT\u00c1STICA ENTERTAINMENT S.A.S.<\/strong>, a Colombian commercial entity identified with Tax ID (NIT) 901.770.650-9 <strong>901.770.650-9<\/strong>, with registered address at <strong>CL 31 #15-356, Barrio Plan Parejo, Turbaco, Bol\u00edvar, Colombia<\/strong> (hereinafter, the \u201cCompany\u201d).<\/p><p>By accessing, browsing, or using this Website, the user agrees to these Terms and Conditions. If the user does not agree, they must refrain from using the Website.<\/p><ol><li><h2><strong> Purpose of the Website<\/strong><\/h2><\/li><\/ol><p>The Website is intended to:<\/p><ul><li>Provide information about the show <em>105 Ciudad Heroica<\/em>.<\/li><li>Enable direct ticket purchases<\/li><li>Facilitate group reservations and special requests<\/li><li>Present information about performances, schedules, admission policies, and audiovisual content<\/li><li>Enable contact with the commercial team for agencies, hotels, and strategic partners<\/li><\/ul><ol start=\"2\"><li><h2><strong> Acceptance of the Terms<\/strong><\/h2><\/li><\/ol><p>Use of the Website implies full and unconditional acceptance of these Terms and Conditions.<br \/>The Company may modify this document at any time. Any changes shall take effect upon publication on the Website.<\/p><ol start=\"3\"><li><h2><strong> Intellectual Property<\/strong><\/h2><\/li><\/ol><p>All content on the Website\u2014including text, images, videos, logos, music, design, and promotional materials\u2014is the property of <strong>La Fant\u00e1stica Entertainment S.A.S.<\/strong> or its licensors and is protected by Colombian and international intellectual property laws.<\/p><p>Any reproduction, distribution, or unauthorized use of such content is strictly prohibited.<\/p><ol start=\"4\"><li><h2><strong> Ticket Purchases<\/strong><\/h2><\/li><\/ol><p>Tickets may be purchased directly through the Website.<\/p><p>The user acknowledges and agrees that:<\/p><ul><li>All sales are <strong>final<\/strong>.<\/li><li>No refunds are issued unless the event is cancelled.<\/li><li>In the event of rescheduling, the ticket will remain valid for the new date.<\/li><li>The Company is not responsible for purchases made outside official sales channels.<\/li><\/ul><h3><strong>4.2  Payments via Bold<\/strong><\/h3><p>Payments are processed through <strong>Bold<\/strong>, a certified secure payment gateway.<br \/>The Company <strong>does not store<\/strong> such as card numbers or passwords.<br \/>By completing a purchase, the user agrees to Bold\u2019s terms and conditions.<\/p><h3><strong>4.3 Merchandise Sales<\/strong><\/h3><p>The Website may offer physical products such as t-shirts, mugs, and other promotional items.<\/p><p><strong>Exchange and Returns Policy<\/strong><\/p><p>Exchanges are accepted only if:<\/p><ul><li>The product arrived defective.<\/li><li>The product received is different from the one ordered.<\/li><li>The issue is reported within <strong>48 hours<\/strong> of delivery<\/li><\/ul><p>Returns are not accepted due to incorrect size selection or improper use.<\/p><ol start=\"5\"><li><h2><strong> Cancellations and Rescheduling<\/strong><\/h2><\/li><\/ol><p>The Company may cancel or reschedule performances due to:<\/p><ul><li>Force majeure<\/li><li>Technical issues<\/li><li>Security concerns<\/li><li>Operational reasons<\/li><\/ul><p>In the event of definitive cancellation, the purchaser may request a refund of the ticket value.<\/p><ol start=\"6\"><li><h2><strong> Personal Data<\/strong><\/h2><\/li><\/ol><p>Personal data processing is carried out in accordance with Law 1581 of 2012.<\/p><p>Users may exercise their rights of access, correction, or deletion by contacting:<br \/><a href=\"mailto:info@105ciudadheroica.com\"><strong>info@105ciudadheroica.com<\/strong><\/a><\/p><ol start=\"7\"><li><h2><strong> Conditions of Website Use<\/strong><\/h2><\/li><\/ol><p>Users agree not to:<\/p><ul><li>Use the Website for illegal purposes.<\/li><li>Attempt to compromise systems or servers.<\/li><li>Use bots, scrapers, or automated tools.<\/li><li>Publish offensive or illegal content.<\/li><\/ul><ol start=\"8\"><li><h2><strong> External Links<\/strong><\/h2><\/li><\/ol><p>The Company is not responsible for the content or practices of external websites linked from the Website.<\/p><ol start=\"9\"><li><h2><strong> Limitation of Liability<\/strong><\/h2><\/li><\/ol><p>The Company shall not be liable for:<\/p><ul><li>Technical issues<\/li><li>Technical failures<\/li><li>Damages arising from the use of the Website<\/li><li>Acts of third parties<\/li><\/ul><p>Users access and use the Website at their own risk.<\/p><ol start=\"10\"><li><h2><strong> Modifications to the Show<\/strong><\/h2><\/li><\/ol><p>The Company may adjust elements of the show, including:<\/p><ul><li>Narrative<\/li><li>Cast<\/li><li>Technical components<\/li><li>Duration<\/li><\/ul><p>Such modifications do not constitute a breach of contract.<\/p><ol start=\"11\"><li><h2><strong> Governing Law and Jurisdiction<\/strong><\/h2><\/li><\/ol><p>These Terms are governed by the laws of Colombia.<br \/>Any disputes shall be resolved before the courts of Cartagena de Indias, Bol\u00edvar. <strong>Cartagena de Indias, Bol\u00edvar<\/strong>.<\/p><ol start=\"12\"><li><h2><strong> Contact<\/strong><\/h2><\/li><\/ol><p>For inquiries:<br \/><a href=\"mailto:info@105ciudadheroica.com\"><strong>info@105ciudadheroica.com<\/strong><\/a><br \/>Cartagena de Indias, Colombia<\/p><p>Evento autorizado por MinCultura \u00b7 PULEP No. WKO147<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y condiciones de uso del sitio web T\u00e9rminos y condiciones de uso del sitio web \u00daltima actualizaci\u00f3n: 2 de diciembre de 2025 El presente documento establece los T\u00e9rminos y Condiciones que regulan el acceso y uso del sitio web www.105ciudadheroica.com (en adelante, el \u201cSitio Web\u201d), operado por LA FANT\u00c1STICA ENTERTAINMENT S.A.S., sociedad comercial colombiana [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1461","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/1461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/comments?post=1461"}],"version-history":[{"count":7,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/1461\/revisions"}],"predecessor-version":[{"id":2244,"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/pages\/1461\/revisions\/2244"}],"wp:attachment":[{"href":"https:\/\/www.105ciudadheroica.com\/en\/wp-json\/wp\/v2\/media?parent=1461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}